Members Frequently Asked Questions
Need help? Be sure to visit ibd support forums for answers to your questions!
Go to your own profile page and you will see a GearWheel on the right. Click on this and the "Edit My Profile" Only fully completed profiles are published on the web site
This is because it's not complete. Only complete profiles are published on the web site
Go to the mass email page Put your subject line at the top The best way is to edit your text in Word or similar, spell check and then simply copy and paste across. Delete the word message first. Attachments and bulk emails do not work so if you want to send an attachment to everyone the best way is to host your attachment on a web server of use Dropbox or similar( you can get a free version) and copy the URL onto the email and use the link button the menu to create the link. Some things to include
- If you do not want to divulge the clients location please tell the members where you are, it helps members to decide where in the country they need to be
- Please say how you would like to me contacted and if by phone include your number
- Do not send warning about viruses - Please contact ibd email support directly
- Do not send emails deflaming other members. If you have a grievance contact ibd head office
- Do not send offers about MLM schemes
See Email Setup Instructions on the members Documents page, under ibd Company Information. Please read this carefully before contacting anyone, as the answers to most problems are here. ibd emails will work with most devices across all the common software platform./ibd email support contact details are included in this document.
Yes, you can. Go to http://primary.ibd-server.co.uk/webmail/ and enter your full email address as the User ID, and password to access your email in a browser.
Yes, you can. Download the zip files under the Logo heading on the Documents page. You will need a zip facility (e.g. Winzip) to open these files. There are files for both Mac and PC, in folders by regional groups and ibd Group company. Use the .eps format files for printing, the .jpg generally for online use, and a PDF is available too. There are separate zip files for Mentor logos. If you are printing a leaflet for an exhibition with just the ibd logo then you must submit a copy to ibd first for approval
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